Terms and
Conditions.

1. Who we are

Heaven Let is a trading name of [full legal name of operator], of [business address], company number [if applicable] (“we”, “us” or “our”). Contact us at enzosanchez1785@gmail.com. We operate a landlord enquiry and introduction service through [website], using the Prop Lead marketplace (https://www.proplead.online/), operated by [marketplace legal operator] to connect landlords with deal sourcers, property investors and supported accommodation providers interested in renting their properties.

2. What our service does

Our form allows landlords to express an interest in renting out a property under a rent-to-rent arrangement. Under such an arrangement, an operator may rent your property and let it to occupiers, subject to the terms of a separate agreement and any necessary permissions.

Our business is collecting landlord enquiries and selling the approved enquiry data to deal sourcers, property investors and supported accommodation providers for a fee. This data includes your contact details and the property information you submit, subject to the separate permission described below. Your approved enquiry data is sold for a fee on the Prop Lead marketplace at https://www.proplead.online/. Buyers pay for access so they can contact you about a possible rental arrangement. We receive the fee for selling the lead; you do not receive a share of that fee.

Our involvement is limited to collecting, administering and selling the enquiry data. We do not negotiate or arrange rental agreements, manage properties, collect rent, provide accommodation or support services, or take part in any subsequent transaction. All discussions, checks, decisions and agreements following the introduction are between you and the buyer or other separately authorised parties. We remain responsible for our own lead service and our handling of personal data.

Submitting the form does not let your property, appoint us to manage it, authorise anyone to occupy or advertise it, or commit you to accepting an offer. Any rental, management or other agreement must be negotiated and accepted separately.

3. Your eligibility and information

You must be at least 18 and own the property or be authorised to make the enquiry on the owner's behalf. You must provide accurate information and tell us if the property is no longer available or your requirements change.

Please provide your own contact details. Do not submit tenant information, identification documents, financial information or another person's private details unless we specifically request them through an appropriate process and you have authority to provide them.

4. Information collected

We collect the information requested in the form, including your name, email address, telephone number, property address, property type, number of rooms and rental preferences. We may also record your enquiry history, telephone verification status and the choices you make about sharing your data.

If we use SMS verification, the code checks access to the telephone number. Entering that code is not, by itself, permission to sell your enquiry, send marketing or share your details with buyers.

Our Privacy Notice explains our lawful bases, retention periods, service providers, any international transfers and your data protection rights. These terms do not replace that notice.

5. Listing and sale of your enquiry on Prop Lead

Your permission to sell and share your enquiry is recorded through a separate, unticked consent checkbox in the landlord lead form. You give that permission by actively ticking the checkbox, not by signing this agreement or accepting these terms. Accepting these terms alone does not authorise the sale or disclosure of your personal details. The checkbox wording identifies the information, recipients and purpose covered by your consent.

Before disclosing identifiable enquiry information, we will explain which information will be shared, name the marketplace operator and the intended buyer or buyers, explain the purpose and allow you to choose whether to proceed. Where those recipients are not known when you first enquire, we will ask for your approval once they have been identified and before releasing your details.

Any earlier marketplace preview will be limited to information that does not identify you or your property. Your name, telephone number, email address and exact property address will not be included in that preview.

Once you approve the named recipients, we may sell access to your approved details for the purpose of assessing your property and discussing your rent-to-rent enquiry. We will disclose whether the proposed sharing is with one buyer or more than one before you decide. Approving one recipient does not authorise sharing with additional recipients.

6. How recipients may use your information

We require buyers to use your information only for the approved enquiry, keep it secure and respect applicable data protection and communications law. Our buyer terms must prohibit onward sale or disclosure to other prospective operators without a separate lawful basis and any necessary permission. A sourcer wishing to introduce you to another business must identify that business and obtain any necessary permission before sharing your details.

Buyers acting as independent data controllers are responsible for their own processing and must provide their own privacy information. Buying a lead does not give a buyer unrestricted ownership of your personal data or permission to use it for unrelated marketing.

7. Contact about your enquiry

Heaven Let and the named recipients you approve may contact you by email, telephone call or SMS about your rental enquiry, including to clarify property details, discuss a possible rent-to-rent arrangement and follow up on that discussion. The lead-form consent checkbox explains these contact methods before you submit your enquiry.

These terms do not provide consent for newsletters, unrelated offers or ongoing promotional campaigns. Any marketing that requires consent will be covered by a separate, optional choice identifying the sender and communication channel.

8. Changing your mind

You may withdraw your data-sharing consent or ask us to close your enquiry at any time by emailing enzosanchez1785@gmail.com. There is no fee for withdrawing consent.

We will stop further sharing based on the withdrawn consent and remove the enquiry from sale. Withdrawal does not make earlier lawful processing unlawful. We cannot undo a disclosure that has already occurred, but we will notify relevant recipients of your withdrawal and pass on applicable deletion or restriction requests.

Recipients must stop processing based on withdrawn consent unless another lawful basis genuinely applies. Limited records may be retained where legally justified, as explained in the relevant privacy notice. You may also contact a recipient directly using the details supplied with the introduction.

If you do not approve sharing, we will not sell or release your identifiable enquiry to the proposed recipients. The proposed introduction cannot proceed without the information necessary for it, but refusing does not authorise unrelated processing or attract a penalty.

9. Offers and property checks

We do not promise that your enquiry will attract a buyer, result in an offer or secure a particular rent, return or completion date. Any reference to guaranteed rent relates only to the terms of a separate agreement offered by a provider; submitting an enquiry does not create a rent guarantee from Heaven Let.

You decide whether to proceed with a prospective operator and should check their identity, experience, financial position and proposed agreement. You and the operator must establish the permissions and legal requirements applicable to the intended use, including any mortgage, lease, insurance, planning, licensing and property safety requirements. Obtain independent advice where needed before signing.

10. Charges and responsibility

Submitting this enquiry does not itself authorise us to charge you. Any proposed landlord fee must be disclosed and separately agreed before it is incurred. Fees charged by a third party are governed by your separate agreement with that party.

We are responsible for providing our own service with reasonable care and skill. We are not a party to any rental, management, sourcing, accommodation or support agreement you enter into following an introduction. We have no involvement in delivering or managing those arrangements and do not guarantee any buyer’s offers, payments, services or performance. Any dispute about a subsequent arrangement must be raised with the relevant party; complaints about our own service or handling of personal data may be raised with us. Nothing in these terms excludes liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or liability that cannot legally be excluded. Your statutory and data protection rights remain unaffected.

11. Complaints and personal data rights

Contact enzosanchez1785@gmail.com for service enquiries, complaints or personal data requests. Depending on the circumstances, your rights include access, correction, erasure, restriction, objection and portability, as well as withdrawal of consent. You may complain to the Information Commissioner's Office at https://ico.org.uk/.

12. Changes and applicable law

The version accepted when you submit your enquiry governs that submission. Updated terms will not retrospectively expand your data-sharing permission. We will seek fresh consent where necessary for a new recipient or purpose.

These terms are governed by the law of England and Wales, subject to any mandatory protections that apply where you live. Where you act as a consumer, these terms do not remove any right to bring proceedings in the courts of your home jurisdiction within the UK.